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Improper Real Player
Settings Sometimes Causes Poor Video Quality
by Jason
Crowder
11/13/03
Improper Real Player
settings can sometimes cause video playback to
be very poor. Some of these symptoms may include
choppy video, choppy audio, or frequent buffering.
In many cases, this problem occurs because the
Real Player thinks you have a 56k modem when
you in fact have a high-speed connection such
as cable modem or DSL. Because the player thinks
you have a much slower internet connection, it
tries to scale down the video quality to match
the slower connection speed.
The Real Player automatically
detects your connection speed when it is first
installed. It does not automatically attempt
to detect your connection speed after that unless
you manually tell it to do so. If you installed
the Real Player before you upgraded your
modem connection to a high-speed connection,
you will probably need to change the settings
as described below. Even if you had a high-speed
connection before you installed the Real Player,
it is probably a good idea to make sure you have
the right settings.
Follow these steps to ensure
your Real Player is configured properly for your
connection speed:
If you are using Real
One Player
- Select the "Preferences..." menu option from
the "Tools" menu.
- Select "Connection" from the category listing
on the left side of the window.
- Make sure your computer
is connected to the internet and then select
the "Test Connection"
button. Follow the onscreen instructions to
perform the test.
- If the connection speed
detected is inaccurate, you should manually
change the "Normal" and
"Maximum" fields to more closely match your
true internet connection speed.
- Select the "OK" button to save your settings.
If you are using
Real Player 8
- Select the "Preferences..." menu
option from the "View" menu.
- Select "Connection" tab.
- Change the "Normal
bandwidth" and "Maximum bandwidth" fields
to more closely match your true internet
connection speed.
- Select the "OK" button
to save your settings.
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