(A special thanks to Mary Ellen McCormick for help with this section!)

All good Marketing teachers are constantly looking for the perfect lesson. How can we teach our students pricing? Research? Channels of distribution? One of the most powerful tools that you will ever have at your disposal is the proper utilization of DECA competitive events and manuals. However, it is tough to be an "expert" in all aspects of competition. While many Marketing teachers enter their students in CBCE events at district and state levels, many do NOT take advantage of the instructional value of written manuals. Why? Because they have never done them, and aren't sure where to begin. This section is intended to help.

Sometimes at SLC it seems as if the same schools get called to the stage over and over again. THEY are the ones who have contributed to this section of the Web site. Below is a compilation of fundamental pointers, tricks, and things to do to create successful manuals. The toughest part of writing manuals is getting started. Once you do them, you will always do them.

Read from the topics below and learn about getting started in written events and chapter projects. There are three new events this year, so don't forget to check them out on the SLC page!


Why should I bother with written events and chapter projects?
Where can I find resources?
How can I motivate my students to want to do a manual?
Helping your student break his or her manual into "chunks."
Which manual is right for your students?
Determining your students' strengths and weaknesses.
Putting it all together.

Why should I bother with written events and chapter projects?

Every year some of your finest Marketing students attempt to earn their way to state and national DECA competition. While many outstanding students may attempt to earn a spot through district level competitive events, only one (or in a few cases, two) of those students can win. Maybe they had a bad day, maybe their cat just ate the goldfish, or for whatever reason, maybe they just weren't at their best. Or maybe there were simply three or four outstanding competitors. You can't all win!

Each year, however, many of those “non-winners” go on to compete and win at state and national levels. How is that? A well done written event or manual is a great way to earn a ticket to state and national competition. Below is some information that will help you to prepare your students on their journey in preparing effective written manuals or chapter projects.

Few things in Marketing Education are as rewarding as having a student compete at the state and national level. Being a part of your students competing against students from around the state is an exciting experience, but first you've got to help them get there...

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Where can I find resources?

DECA, Inc. is a veritable gold mine of resources concerning written manuals. For a very nominal fee you can purchase sample tests, as well as actual winning manuals from past competition. They also sell other resources that will guide you along the way to creating you manuals. Buy these resources, read them, then read them again.

Other critical resources are your DECA, Inc. Guide and DECA, Inc. Web site. These informational guides provide you with literally everything you need to know to complete a written manual. They will tell you, step by step, what needs to be in your manual, where, how, etc. FOLLOW THESE GUIDELINES!!! Go back and read them weekly. You will be amazed at how often you will catch an overlooked detail as you reread the guides. They will tell you what must be in your manual, what can't be in it, and much more. Heed the advice.

Pay special attention to the evaluation sheets at the back of each contest. These sheets provide you with the key to how your manual will be scored. Read them time and time again as you and your students complete your manuals.

Utilize the assistance of other teachers. Let the English teacher proof and edit the writing (giving them at least a week to do so). Two or more heads are nearly always better than one! Use business professionals on an advisor panel (see description below). Use your staff to rehearse your oral presentations. Take advantage of the resources you have.

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How can I motivate my students to do written manuals?
"Ok, class. Today we are going to start writing written manuals. You will produce from 9 to 40 pages on the topic of your choice. Are you ready to begin?" How well will THAT go over? Not very, I suspect. However, motivating your students need not be an impossible task. A handful of students will do the work to compete of their own volition. However, if your truly want this to be a learning experience for all of your students, get them all involved in their own project, provide them with class time, and give them class credit for their work and their findings. You are doing projects now. Why not let your students select a project that they are interested in and relate it to your class topics?) If you doubt that this can be done, take a closer look at your DECA Guide to see just what what goes into these manuals.) To produce a good manual, this is too much work to ask a student to do this as an "extra credit" project.

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Helping your students break his or her manual into "chunks."

Simply "throwing out" a 30 page manual project can be very intimidating form some students. However, assigning small tasks doesn't seem quite so daunting. Most manuals are broken into categories that you can follow logically. For example, the 2005 research manuals had the following categories:

  • Executive Summary
  • Introduction
  • Research Methods Used in the Study
  • Findings and Conclusions of the Study
  • Proposed Strategic Plan
  • Bibliography
  • Appendix

    Each category had two to four subcategories that could be broken down even further. These might be a logical way to break manuals down for your students. Give them small pieces, set goals, and make it fun.

Set a timeline for your students to follow. Have each student/student team report to you--in writing--on a weekly basis concerning their progress. Breaking down the manuals is essential to success, as is setting a timeline for accomplishing your goals. Attached is a sample time frame, provided by Mary Ellen McCormick:

Sample Time Frame for Manual Completion

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Deciding which manual is right for you.

There is a manual or chapter event for everybody, but finding the right project with the right topic for each student is your first challenge. The process is three-fold. You must:

  • Familiarize yourself with the various manuals and chapter events,
  • Have your students also get familiar with these events, and
  • Allow the students to consider their own likes, dislikes, strengths and weaknesses.

Let's look at these things individually. First, the events that go on to Nationals:

MANAGEMENT TEAM DECISION MAKING EVENTS – These events are comprised of two students per team, and each member is given a written test. After the test, each team is given a decision making case study situation, whereby they have 30 minutes to prepare their solution. They then present this solution to the judge. Heavy emphasis is placed on the decision making presentation. The occupations to choose from are:

  • Financial Analysis Management Team Decision Making
  • Hospitality Services Management Team Decision Making
  • Sports and Entertainment Marketing Management Team Decision Making
  • Travel and Tourism Marketing Team Decision Making
  • Internet Marketing Team Decision Making (formerly E-Commerce MDM)
  • Business Law and Ethics Team Decision Making
  • Buying and Merchandising Management

MARKETING RESEARCH EVENTS – For research events, you may include up to three people on your team. You are given a topic to research. and your research event consists of two major parts, the **written document and an oral presentation. Pick your category, research your topic, and prepare your document and presentation. Heavy emphasis is placed on the document itself. The occupations to choose from are:

  • Business and Finance
  • General Marketing
  • Hospitality and Recreation
  • Retail

See the SLC page for the current year's research topic.

CHAPTER TEAM EVENTS – These are projects for your entire chapter. You probably are doing these things during the course of the year anyway, so organize them and enter them in competition! Up to three people can present each project at SLC. They consist of a **written project and an oral presentation. Heavy emphasis is placed on the document itself. The projects to choose from are:

  • Community Service Project
  • Creative Marketing Project
  • Entrepreneurship Promotion Project
  • Learn and Earn Project
  • Public Relations Project

BUSINESS OWNERSHIP AND MANAGEMENT EVENTS – These manuals are based on the same topic, but are very different. Each entrepreneurship event is based on the development of a new business. The written event is a **thorough paper, and describes your plan in detail. You provide details for the summary, introduction, analysis, planned operation, financing, and conclusion, as described in the outline. Heavy emphasis is placed on the written document.

  • **Entrepreneurship Written

The participating event includes a much shorter document, including topics of description, marketing/promotion plan, and financing. Unlike the preceding event, heavy emphasis is placed on the oral presentation here. In addition, you may compete by developing a new business, or a franchise.

  • Entrepreneurship Participating
    • Independent Business
    • Franchise Business

One common misconception about this event? You do NOT have to create a new and innovative business that no one has ever tried before. You simply have to generate a good business plan for a business that will work in the real world. A good manual on how to start and operate an new McDonald’s will go a lot farther than the mediocre manual describing how to sell pizzas on the Internet.

INTERNATIONAL BUSINESS EVENT – This event consists of a written report and an oral presentation. Emphasis is placed on the written report, so anyone willing to do the research can be competitive. Do you know anyone who has ever had a business in a foreign country? They might be your best resource! Simply complete the guideline in your DECA guide, discussing the basic steps to starting your business in another part of the world.

E-COMMERCE BUSINESS PLAN - Treat this one just like the International Business Event above, but with an electronic twist! Integrate marketing fundamentals with e-commerce.

PARTICIPATING EVENTS – As you can see in the parentheses below, each of these events are based on different criteria. Each depends heavily on an oral presentation, but don't for get to keep you strengths in mind! In the Technical Sales Event, you are given a problem to solve. This is basically nothing more than a sales presentation, something that almost all of you are currently teaching! Read it thoroughly, make sure it interests you, and get a business person in a related business involved in your solution. The other two provide you with an opportunity to select your company.

  • Advertising Campaign (written exam, fact sheet, oral presentation)
  • Fashion Merchandising Promotion Plan (fact sheets, oral presentation)
  • Technical Sales Event (written exam, oral presentation)

THE SUNKIST WEB SITE/BANNER AD CHALLENGE – Now an "official" event, construct a Web site and/or a banner ad following the guidelines prescribed in the DECA, Inc. Guide. If you have a flair for such things, no presentation is required. Simply build the Web page or banner, and submit the form attached to the guidelines. Good Luck!

VIRTUAL BUSINESS – Another "official" event, Virtual Business is a computer simulation that allows students to own and operated their own convenience store. New last year was an additional event that allows students to run their own sporting event (football game). Virtual Business and DECAStudents make decisions on factors like pricing, staffing, merchandising, mark up, inventory and branding, and much more. Your students will love it, and it helps you to teach and reinforce the same basic marketing principles that you are teaching anyway. Monthly challenges are provided to your class' teams, and the highest ranking teams may earn their way to ICDC. Best of all, it's FREE! You can download the
simulation at knowledgematters.com. For specific questions about the contest, e-mail your inquiries to decavbc@knowledgematters.com.

DECA QUIZ BOWL - Team members (from 1-4 per team) take an online test prior to SLC registration. The top four team are invited to SLC to compete against each other in a game show environment. The top team team represents Virginia DECA at the ICDC. See your Chapter Management Guide for details.

(There are other “state only” events that do not go on to international competition.)

**Check for details on your written manuals.  Most of the “longer” manuals include all of your “extras”.  If you have a 30 page manual to prepare, these 30 pages include pictures, charts, graphs, surveys, etc.  USE THEM!  A lengthy manual with no visual aid can get pretty dull in a judge's eyes.

THE STOCK MARKET GAME

Another event that lasts througout the year, so be sure and sign up early. For more information, click here.

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Determining your strengths and weaknesses.

Next, what are some of your student's strengths and weaknesses? Do they like to or are they good at:

  • Writing?
  • Doing oral presentations?
  • Taking tests?
  • Quick decision making?
  • Supervising and planning?
  • Time management?
  • Doing projects?
  • Helping people outside of the community?
  • Other talents?

The odds are, they've listed something here that they either like or are very good at. Many of these qualities can contribute to an overall team effort, and you don't have to be able to do them all. Let's say, for example, one student likes to do presentations, and prefers them over writing. Look at team decision making events or one with a “short“ paper, such as Entrepreneurship Participating or the Advertising Campaign. However, if they are good at expressing themselves on paper, and like digging for solutions, consider another project, such as a Entrepreneurship Written. Or if they like writing and “doing stuff”, consider a chapter project or Marketing Research. There's something for everybody. Once again, consider making these class projects. They are a lot of work, but it will help to motivate them!

Now that you're all familiar with the projects, let's get familiar with your students. What are some types of things that they like to do? Do they like:

  • sports?
  • recreation?
  • boats?
  • cars?
  • clothing?
  • make-up and appearance?
  • food or eating?
  • computers?
  • games?
  • helping others?
  • animals?
  • anything?

If they are going to do a good job with their manual and spend a lot of time with it, they've got to get their heart into it! Many or most of these manuals are NOT content specific. THEY pick the business and THEY pick the approach you want to use. For example, let's say they've decided that they're creative, don't care to write too much but love to present orally, and they love plants and landscaping. They could possibly choose to do the Advertising Campaign Event for a nursery in your area. This would meet all of their criteria, likes, and dislikes.

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Putting it all together.

Now that they have analyzed what they are good at, what format they are most comfortable with, and what topics they would like to work on, have your students pick an event and a topic and submit it to you in writing. Put your heads together, thinking through the possibilities, and they're ready to begin! The toughest part of a manual is getting started. Let me repeat that because it bears repeating. The toughest part of a manual is getting started. Just follow these directions and dive in! If you don't feel comfortable yet, that's ok. Just start writing. You'll quickly see what questions your students will want to ask. It'll all fall into place.

Step one: Now that they've decided on a project, THOROUGHLY read the event guidelines. It is very important to understand the rules, as well as how they will be judged. Your students should know these like the back of their hands. They should read them at several stages of production. In these guidelines, they will be told how long their paper should be, how long their presentation can be, what they should include in their written documentation, and they will be told exactly how they will be evaluated. Keep this is mind as they go through the process of developing their manual. They have a copy of the sheet that the judge will be given to score them. Use it! The more they know before you begin working on their manual, the better off they'll be. Then go back regularly to review the guidelines, comparing them to what they've done so far.

Step two: Outline the problem and determine exactly how to go about addressing the manual, and what kind of “twist” they want to take.

Step three: Form an advisory panel. No one is an expert on everything, but there is an expert out there for everything. They are high school students and can take advantage of it. Adults are receptive to students seeking assistance. Just ask! Encourage them to figure out who can help them. In the example we described above, calling on the manger or owner of a few local nurseries would be the first logical step. Students should explain who they are and why they need help. If the first person they call on will not help, try another one. Someone will be willing to assist. Have your students think of everyone who might be able to help, and start a list. For the nursery problem, they would consider an English teacher to proof and edit their writing, an advertising company representative, a printer, a banker or financier (they will need to explain their costs), their Marketing teacher, a typist, and anyone else who might be helpful along the journey. Don't make the committee too big, or they won't be able to get quality input from each of them. For example, if they get an experienced nursery owner on their panel, he or she can help with finance problems, etc., because he has dealt with it in his business. Start there and then add to the panel as needed.

Step four: Create a timeline for getting things done. Determine when the project is due, and how much time you can give them to do it. Break the manual down into “little chunks” so that they can determine how long they need for each part. Sometimes things don't go as planned, so allow extra time!!! In the nursery example, allot time to come up with the advertising slogan and concept. Once that's done, then determine a framework around this slogan and concept (if that's the way you choose to do it). Just as in the real world, once they get started, they might even think of a better idea, so give them time to make changes.

This particular manual is broken down into nine parts. This might be a logical way to set goals. For example, the first section is "Description." Give them a week to finish their draft of the description. The second section is "Objective." You might only need two days to develop this. Do this for each of the nine parts.

VERY IMPORTANT: HAVE THE STUDENTS WRITE THEIR GOALS DOWN ON PAPER, AND PROVIDE A COPY TO YOU AND EVERYONE ELSE INVOLVED IN THE PROJECT!!! You may even ask them to put them in a table or chart so that you can see them visually. Have your students use this document regularly as they go through the project. They may modify their goals; in fact, they probably will. But have them! Don't forget the Sample Time Frame for Manual Completion.

Step five: Put the manual together. Now that they've done each part, put it all together and proof it. Include any charts, graphs, and pictures that may be relevant (certain manuals only). Go back and reread the guidelines again. If it says number your pages in the lower right hand corner, then do just that! Be sure to adhere to the guidelines, and be sure to check that every element that is on the evaluation sheet has been included . Then have your students give their manual and a copy of the judges sheet to an “outsider,” asking them to try and evaluate the project as best they can. They'll certainly let you know if they don't understand something or if it appears that something is missing. BEWARE OF PENALTY POINTS! Follow the format in the guidelines to the letter. For example, if the guidelines which pages should and should not be numbered, pay attention to exactly what it says!

Step six: Prepare your presentation. This will be different at the state and national levels, but let's get you through states first! Your students' judge will be given the manual prior to the presentation, and will be asked to read it and list relevant questions they might have.

Food for thought: Should your students intentionally omit important information in an attempt to elicit guided questions?

YOUR STUDENT SHOULD NOT SIMPLY RESTATE THEIR PAPER TO THE JUDGE(S), AS THEY HAVE ALREADY READ IT! (different guidelines apply for national competition) They must be concerned with some “sizzle” here, and it needs to get the judges' attention. They should consider using audio or visual aids, if appropriate, and remember, they are selling the judge(s) on an idea. Their paper is factual; the presentation is the “commercial” that sells the facts. Some things to work on with your students are are:

  • Smile (when they are nervous, sometimes they forget!)
  • Be positive and confident, no matter what.
  • If they make a mistake, blow it off and move on, no matter how hard that may be! Judges can sense if they are uncomfortable with their presentation, or if they no longer believe in it.
  • If on a team, NEVER contradict each other or argue in front of a judge. NEVER! Did I say NEVER? It's the kiss of death.
  • Practice, practice practice. That's not saying memorize, but practice. Be prepared. Preparation is a key to confidence.
  • Be original. Your students should do something to make themselves standout in the eyes of the judges. One excellent resource for oral presentation was written by our own Jay Walker and Roger Poston. It is a video entitled Making the Stage I and II, available for purchase through DECA, Inc.

Now the manual is done, the presentation is prepared and practiced, and they're ready to compete. And the best thing is, you were able to teach many of your lessons through these manuals! On top of everything else, I guarantee that competing at SLC or ICDC will be one of the most meaningful and fun experiences for your students.

Good luck, and we'll see you at the State Leadership Conference!

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